Reputation Management
Are you aware of what people are saying about your brand online? Digital reviews are critically important for business. In fact, 84% of patients consult reviews when it comes to making decisions about their healthcare, and a star rating is shown to be the #1 factor in choosing a business.
Managing your reputation will help improve your customer acquisition, optimize your retention efforts, and increase your revenue by driving your audience to become your healthcare marketing engine. An essential part of our services involves showcasing and highlighting your positive reviews and mitigating your negative reviews.
Our Reputation Management Services include:
- Web development of a HIPPA-compliant, SEO-optimized microsite
- New review generation
- Managing and promoting reviews and ratings
- Customer support responding to negative reviews
- Content marketing
- Brand reputation analysis and ongoing reports
- Leveraging patient feedback for improved business operations
- Brand and industry keyword monitoring to see what your customers are saying about you and your industry
To learn more about reputation management services for healthcare, wellness, and life science brands, contact Quaintise today!