Reputation Management
Your reputation is our business.
Are you aware of what people are saying about your brand online? A business’s star rating is shown to be the #1 factor in choosing a business. Digital reviews are so important for business, 84% of patients consult reviews when it comes to healthcare.
If you aren’t using this invaluable feedback to make informed decisions that improve your operations, Quaintise will do it for you.
Our reputation management service will help you improve your customer acquisition, optimize your retention efforts, and increase your revenues by driving your audience to become your marketing engine.
Managing your brand’s reputation online means excelling in customer service, expanding your brand awareness, and ranking higher on search engines by increasing Search Engine Optimization (SEO) efforts.
Services include:
- Web development of a HIPPA compliant, SEO-optimized microsite
- New review generation
- Managing and promoting reviews and ratings
- Customer support responding to negative reviews
- Content marketing
- Brand reputation analysis and ongoing reports
- Leveraging patient feedback for improved business operations
- Brand and industry keyword monitoring to see what your customers are saying about you and your industry
